Leading Ladies 2018

Leading Ladies 2018: Pamela Lutes & Jennifer Serafin

Medical Spa Specialists & Co-Owners, Inspire Medical Spa and Wellness


Inspiration came easy for business partners Pamela Lutes and Jennifer Serafin, co-owners of Inspire Medical Spa and Wellness. “We both love to make people happy, to make them feel their very best,” Jennifer says. “We opened our spa on Valentine’s Day four years ago. From the very first day, we have been determined to build a business and a sense of community from the heart,” she says.

Inspire Medical Spa offers a diverse selection of specialized, state-of-the-art cosmetic treatments and therapeutic spa services. The professional staff includes a plastic surgeon, a surgical nurse, licensed estheticians, and massage therapists. “We are a team of highly-trained specialists with extensive experience in injections, laser, facials, micro-channeling, massage, and PRP (Platelet Rich Plasma),” says Pamela. “Our top priority is to offer safe and highly-effective treatments.”

The Inspire experience starts with a consultation at their welcoming Narragansett office. Described as personable and comforting, the Inspire team builds a close and honest relationship with each new and returning client. “You’re warmly welcomed by a group of women that are caring, compassionate, and knowledgeable industry specialists,” Pamela says. “We really get to know individuals on a personal, yet professional level. The more we know our clients’ wants and needs, the better we can treat them,” adds Jennifer. “We are quite proud of the results we produce for our clients,” says Jennifer, adding that the best compliment the spa receives is its 80 percent referral rate.

The spa team collaborates together to create personalized, one-of-a-kind care plans for each person to ensure their unique needs and desired outcomes are met. “Our approach is uniquely holistic,” says Pamela. “Our services are often very personal to the client. We always aim to not only meet their expectations, but to exceed them.” Working closely within the spa, the top-notch staff coordinates services with optimal results in mind. “Our team synergistically works together to deliver the highest level of customer service and results,” says Jennifer. “We are each so diverse in our specialties, but as a team we aretruly remarkable.”

In addition to their team of highly-trained specialists, Pamela and Jennifer both offer a wealth of industry leadership to the spa. Pamela, a RN and BSN with expert experience with injections and dermal fillers, is currently pursuing an Advanced Practical Nursing degree. Jennifer is a Laser Specialist certified in Laser Safety and the biophysics of Laser Application, and uses innovative broadband light (BBL) energy to treat a wide range of dermal issues. Katie Burke, Spa Manager, has taught many of the estheticians in the state of Rhode Island and was formerly the Educational Manager at Sephora.

“Education is very important to us, and we are all committed to staying ahead of industry trends,” Jennifer says. “We are always on top of the latest techniques, and are continually adding new, advanced services to our already expansive menu.” In addition to the recently added micro-channeling and the next generation PRP, Inspire Medical Spa will be offering the most advanced skin tightening, fat removal, and feminine rejuvenation treatments this spring. “We work tirelessly to bring the very best cosmetic and therapeutic solutions for our clients,” Pamela says. “It’s beyond rewarding to make people feel better about their appearance and to help improve their confidence.”

Having celebrated their fourth year in business last month, Pamela and Jennifer take enormous pride in the continued support and trust of their loyal clients. “Our clients are just as passionate as we are, and we are so thankful for that. We’re honored to have a positive impact in their lives,” says Jennifer. Pamela agrees, adding that “We are a group of passionate women that are motivated by the empowerment of other women. It’s an inspiring environment
I’m proud to be a part of.”

Inspire Medical Spa and Wellness

14 Woodruff Ave., Suite 10, Narragansett | 284-4545